MB-240 Valid Exam Camp, Real MB-240 Exam Answers
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MB-240: Microsoft Dynamics 365 for Field Service Exam Certified Professional salary
The average salary of a MB-240: Microsoft Dynamics 365 for Field Service Exam Certified Expert in
- India - 6,00,327 INR
- United State - 60,000 USD
- England - 40,532 POUND
- Europe - 40,547 EURO
Topics of MB-240: Microsoft Dynamics 365 for Field Service Exam
Candidates should apprehend the examination topics before they begin of preparation.because it'll extremely facilitate them in touch the core. Our MB-240 exam dumps will include the following topics:
1. Configure field service applications (20-25%)
Configure general settings
- Determine and configure product and service categories
- Determine and configure field service security roles
- Implement resource roles and categories
- Determine and configure skill types
- Configure territories, postal codes and organizational units
- Determine and configure resource scheduling options
- Identify and configure field service entities
Configure product and service pricing
- Create a product or service
- Associate products and services with price lists
- Configure minimum charge amount and duration
- Define tax codes
- Determine when a product has a default list price and a work order price list
- Set up price list validity dates
Configure bookable resources
- Manage bookable resources
- Set up bookable resource categories, characteristics, and resource pay types
- Enable mapping functionality
- Define work hours for resources
- Define start and end locations for resources
- Set up bookable resource territories
- Set up resource pools and crews
Integrate other tools with Field Service
- Using Push Notifications on the mobile app
- Determine uses for Remote Assist
- Benefits of using Resource Scheduling Optimization
- Benefits of Connected Field Service
2. Manage work orders (15-20%)
- Configure work orders, work order types, and priority
- Configure uses and capabilities for billing accounts, service accounts, and sub-accounts
- Configure booking status and work order status values
- Configure work order lifecycle stages
Create and manage work orders
- Create a work order from an incident or an opportunity
- Organize work orders and resources by geography
- Add status and sub-status information to a work order
- Associate a work order and a price list
- Identify processes to close a work order
Manage incidents
- Configure Requirement Groups
- Add service tasks, products, and services
- Configure service task types
3. Schedule and dispatch work orders (20-25%)
Manage scheduling options
- Reassign and reschedule work orders
- Enable scheduling board geocoding
- Move incomplete work orders
Implement the Schedule Board
- Identify features and uses for Booking Requirements view
- Configure schedule boards
- Define booking rules
- Customize the schedule board
- Create additional schedule boards
- Facility Scheduling
Implement the Schedule Assistant
- Filter data
- Specify a search radius
- Apply constraints to resource queries
Configure Resource Scheduling Optimization (RSO)
- Geocoding for travel time
- Define objectives and constraints
- Create optimizing profiles
- Configure optimization of resources
Configure Universal Resource Scheduling
- Components of Universal Resource Scheduling
- Configure an entity to be schedulable
- Create requirement views
- Determine Universal Resource Scheduling use scenarios
4. Manage field service mobility (10-15%)
Install and configure the mobile app
- Add Guides to HoloLens app
- Administer connected devices
- Configure the mobile app
- Configure actions that field agents can perform
Manage mobile projects
- Mobile Device Management, security and synchronization
- identify project artifacts that can be modified or edited
- Modify configuration settings
- Publish a mobile project
5. Manage inventory and purchasing (10-15%)
Manage inventory
- Set up inventory and warehouses
- Determine when to integrate inventory with Enterprise Resource Planning application
- View product inventory
- Transfer inventory
- Adjust inventory levels
Manage purchasing and product returns
- Create return merchandise authorizations (RMAs) and return to vendor (RTV)
- Determine the purchase order process
- Finalize returns
- Create a list of receivable products for a purchase order
- Create purchase orders
6. Manage assets and agreements (10-15%)
Create and manage agreements
- Using Entitlements
- Configure automatic generation of bookings
- Configure automatic generation of invoices
- Enable SLAs
- Define Service Level Agreements (SLAs)
Manage customer assets
- Configure products to auto-create customer assets
- Associate work orders with customer assets
- Create and register customer assets
- Configure Connected Field Service
- Create child assets
- Manage IoT devices
Real MB-240 Exam Answers - Technical MB-240 Training
Are you still worried about not passing the MB-240 exam? Do you want to give up because of difficulties and pressure when reviewing? You may have experienced a lot of difficulties in preparing for the exam, but fortunately, you saw this message today because our well-developed MB-240 Exam Questions will help you tide over all the difficulties. As a multinational company, our MB-240 training quiz serves candidates from all over the world.
Microsoft MB-240 Exam Syllabus Topics:
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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q126-Q131):
NEW QUESTION # 126
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are working with your customer to define their schedule board.
Your customer needs you to add or create additional views for their scheduling team.
Solution: Edit the Schedule Board Settings, and update the Requirements Panel to include the new or existing view.
Does this meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION # 127
You are implementing Microsoft Dynamics 365 Field Service for a company. The company has several repeatable services that it performs as work orders. You need ensure that you can automatically add services and tasks on word orders.
Which feature should you implement?
- A. Work Order Type
- B. Incident Type
- C. Service Task Type
- D. Business Process Flow
Answer: B
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure- incident-types
NEW QUESTION # 128
You need to create a purchase order for a tape dispenser machine.
You have:
1. created a purchase order,
2. added tape dispensers as products, and
3. submitted the purchase order.
You need to complete the order and receive the tape dispenser.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 129
DRAG DROP
A new member of your company's scheduling department is learning which scheduling function to use in Dynamics 365 for Field Service, based on different scenarios.
You need to provide a scheduling matrix to the new team member.
Which scheduling function should be used with each scenario? To answer, drag the appropriate function to the appropriate scenario. Each function may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer:
Explanation:
Section: Schedule and dispatch work orders
NEW QUESTION # 130
You implemented Microsoft Dynamics 365 Field Service. You are now managing changes as the team continues to use Dynamics 365. Dispatchers are reporting that the schedule board is difficult to navigate because resources can be scheduled 24 hours of the day. However, resources for this organization only work between 7am and 5 pm in the Greenwich Mean Time Zone (GMT).
You need to modify the schedule board to resolve this issue. What should you do?
- A. Adjust the working hours of the resources to 7am to 5 pm GMT.
- B. Create a schedule board tab for the resources working 7am to 5 pm GMT and ensure all the resources have been added to that tab.
- C. Modify the existing schedule board tabs and ensure the working time for the tab is set to 7am to 5 pm GMT.
- D. Modify the existing schedule board tabs to only include resources working 7am to 5 pm GMT.
Answer: C
NEW QUESTION # 131
......
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